Territory Manager
Roofers Mart Inc is a leading supplier of exterior building products in the Midwest. We currently have over 180 employees in eight locations; with the headquarters located in St. Louis, Missouri. We are a family and employee-owned Company that knows our biggest asset is our people. At Roofers Mart, superior service and safety is our primary focus. We are highly committed to employee and customer satisfaction. Roofers Mart is a company that recognizes your abilities, rewards your commitment, helps you to reach your full potential and promotes within. If you are looking for a great company that is as driven as you are, join our team today!
Benefits Include:
- Medical, Dental and Vision Coverage
- Employer paid Life Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays
- Ongoing professional development and training opportunities
- Collaborative and supportive team environment
Job Summary: The Territory Manager drives sales in an assigned territory using strong relationship building skills, customer service, sales plan execution and effective management skills. Responsible for designing strategies aimed at growing regional revenue by satisfying customer needs. This position requires strong customer account management, along with some travel. Ability to manage territory performance, make adjustments as necessary to hit targets, maintain excellent customer service, and product support. This individual will develop ongoing, profitable relationships with customers and continually maintain a professional image of the company. Strategic thinking, planning, integrity, passion, people management and in person presentational skills are essential for this position.
Responsibilities:
- Establish and maintain relationships with new and existing customers through email, video/telephone calls, in person meetings, and industry events. Ensure all reasonable customer requests and needs are met in a timely manner.
- Maintain excellent product knowledge through continued training and education on changes and innovations in the industry.
- Follow up on deliveries to ensure customer satisfaction with product quality, and delivery process.
- Communicate with inside staff on customer needs.
- Nurture long-term relationships with clients, addressing any concerns and ensuring their satisfaction.
- Emphasize product features and benefits, quote prices, discuss credit terms, and prepare order forms and/or reports.
- Actively manage call schedule to adequately cover assigned territory in a time-efficient manner.
- Use marketing data using applicable sales management software tools to maximize sales efficiency and effectiveness.
- Work with the Branch Manager to set regional sales targets and devise a plan to ensure goals are met.
- Participate in sales budget preparation by setting targets for current and new business.
- Review financial information to determine opportunities to improve margins and develop pricing plan.
- Understand competitive market pricing in region and document on a regular basis.
- Develop and maintain a comprehensive pricing strategy and structure for region.
- Perform analysis of price lists for each customer group when requested.
- Assess market competition to identify new product opportunities and enhance product portfolio.
- Maintain a high standard of professional knowledge, ethics and practices when dealing with customers, suppliers, co-workers, and other key stakeholders of the company.
- Create and maintain a database of current and potential customers.
- Stay updated on industry trends, product advancements, and competitor offerings.
Requirements:
- Minimum of 2 years’ sales experience required. Proven track record of success in sales within the industry a plus.
- In-depth understanding of various commercial roofing systems, materials, and applications
- Excellent communication skills, both verbal and written
- Strong ability to interpret client needs and provide tailored solutions.
- Detail-oriented with strong organizational skills and the ability to multitask
- Ability to use software programs such as DMSI, Excel, Word, Outlook, and other sales tools, etc.
- Ability to analyze and problem solve.
- Ability to attend and conduct presentations.
- Degree preferably in marketing, business, or related field.
- Exceptional customer service, strong listening, and sales skills.
- Team player and positive attitude towards customers and co-workers.
- Must be authorized to work in the U.S. and pass an E-Verify check.
Roofers Mart is an Equal Opportunity Employer and Drug Free Workplace
Roofers Mart provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.